Terms & Conditions (Platform) — Template (English)

Last updated: 2026-01-09

1. Parties and Scope

These Terms & Conditions (“Terms”) govern your access to and use of the [Platform Name] website/app and related services (collectively, the “Platform” or “Services”), operated by [Company Legal Name], a Bulgarian Variable Capital Company (VCC/DPK), UIC [●], registered address [●] (the “Company”, “we”, “us”).

The Platform enables eligible users to acquire and hold project-linked economic interests and related rights packages (“Plans”) connected to real estate projects and/or diversified portfolios (“Projects”). The Platform also provides a secondary market order book, a wallet ledger, monthly statements, and optional governance and stay benefits subject to eligibility.

Important: These Terms are a template. You must tailor them to your exact legal structure (e.g., SPVs, notes, units, contractual claims) and regulatory positioning.

2. Definitions

  • Wallet: Your ledger balance on the Platform reflecting deposits, credits, debits, trades, and withdrawals.
  • Plan: A rights package priced at 100 / 105 / 110 (currency may vary) with differences in voting and stay benefits.
  • Monthly Statement: A monthly report showing income, expenses, fees, and net credits allocated to your Wallet.
  • Secondary Market / Order Book: The matching venue on the Platform where users place buy/sell orders.
  • Record Date: The timestamp used to determine eligibility for voting, distributions, or other events.
  • Eligible Held Investment: The amount of investment that remains held and qualifies for certain programs (e.g., referral).

3. Eligibility, Account, KYC/AML

3.1. You must be at least 18 years old and legally capable. 3.2. You must complete identity verification (KYC) and anti-money laundering checks (AML) to access investing features, withdrawals, and certain benefits. 3.3. We may refuse, suspend, or terminate accounts to comply with applicable laws, sanctions, or our risk policies.

4. Company Form (VCC/DPK) and Corporate Notes

The Company is incorporated as a Bulgarian Variable Capital Company (VCC/DPK). The Company may issue different classes/series of interests or rights packages subject to the applicable law and its constitutional documents. You acknowledge that Company and Project structures may involve special purpose vehicles (SPVs), property managers, and third-party service providers.

5. Plans and Pricing (100 / 105 / 110)

The Platform offers three Plans per Project (availability may vary per Project):

  • Basic (100): Economic rights only; no voting rights.
  • Voting (105): Economic rights plus voting rights on eligible matters.
  • Voting + Stays (110): Voting rights plus access to preferential stays (Section 10), where enabled.

Plan prices are fixed by the Platform for primary issuance and may differ from secondary market prices.

6. Deposits, Wallet Ledger, and Admin Confirmation

6.1. Deposits. Deposits may be made via supported payment methods. Deposits may be subject to compliance checks. 6.2. Admin Confirmation. Certain deposits are credited to your Wallet only after manual administrative confirmation. You may be required to provide proof of payment and/or source of funds documentation. 6.3. 4-Eyes Controls. High-value deposits may require dual approval. 6.4. Wallet Nature. The Wallet is a platform ledger and is not a bank account. Funds may not be protected by deposit guarantee schemes.

7. Project Cashflows, Monthly Statements, and Credits

7.1. Sources of Cashflows. Projects may generate cashflows from short-term rent, long-term rent, and/or sale proceeds. 7.2. Monthly Statements. We generate Monthly Statements to allocate and present Project-level income, expenses, fees, and the net amount credited to your Wallet. 7.3. Timing. Posting dates are set by our operational calendar; delays may occur due to reconciliation, audits, or third-party inputs.

8. Expenses and Fees (Maintenance, Insurance, Performance Fee Tiers)

8.1. Operating Expenses. You bear your pro-rata share of operating costs, including maintenance and insurance, as described in each Project disclosure. 8.2. Performance/Management Fee. The Company charges a Project-level performance/management fee subject to thresholds:

  • 10% fee on profit once the defined yield threshold of 10% is reached;
  • 15% fee on profit once the defined yield threshold of 15% or above is reached. 8.3. Methodology. “Yield” and “profit” may be calculated as annualized ROI, IRR, or other disclosed methodology. The applicable methodology is disclosed per Project and referenced in Monthly Statements. 8.4. Other Fees. Trading fees, payment processing fees, reservation deposits, or damage charges may apply where disclosed.

9. Secondary Market (Order Book), Trading and Settlement

9.1. You may place limit buy/sell orders for eligible instruments/positions. 9.2. The Platform matches orders and settles trades according to the settlement rules and cut-off times. 9.3. We may impose limits, cooldowns, and compliance holds. We may cancel trades in case of error, fraud, or legal requirement. 9.4. Market prices are not guaranteed. Liquidity may be limited.

10. Preferential Stays (25% Discount) — Voting + Stays Plan

10.1. Where enabled, Voting + Stays holders may reserve stays at a 25% discount versus a comparable market price on major booking platforms, as determined by our pricing policy. 10.2. Availability, blackout dates, minimum stays, annual limits, deposits, cancellation policy, and damage policy apply per property. 10.3. Stays are a benefit and not an investment return. Abuse may result in restriction or termination of stay privileges.

11. Voting & Governance

11.1. Voting is available only for Voting and Voting + Stays plans, subject to Record Dates and eligibility rules. 11.2. Voting windows, quorum (if applicable), and proposal rules are disclosed per proposal. 11.3. Votes and outcomes are recorded with audit trails.

12. Disclosures and Risk Acknowledgment

12.1. Investments can lose value. Returns are not guaranteed. 12.2. Risks include illiquidity, vacancy, cost overruns, legal/regulatory change, platform risk, counterparty risk, and potential loss of capital. 12.3. Past performance is not indicative of future results.

13. Taxes

You are responsible for your own tax reporting and payments. Any tax summaries are informational only and may not be complete.

14. Acceptable Use, Security, and IP

You must not misuse the Platform. We may implement security controls, including 2FA. The Platform content and trademarks are owned by the Company or licensors.

15. Privacy

Your personal data is processed under our Privacy Policy and Cookie Policy.

16. Suspension and Termination

We may suspend or terminate access for breach, fraud, compliance reasons, or legal obligation. We may freeze Wallet balances where required by law.

17. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses. Our total liability is limited to the fees paid to us in the last 12 months, except where prohibited by mandatory law.

18. Changes to Terms

We may update these Terms with notice. Continued use after the effective date constitutes acceptance.

19. Governing Law and Dispute Resolution

Bulgarian law applies, subject to mandatory consumer protection rules. Disputes are resolved by the competent Bulgarian courts, unless otherwise required by law.

20. Contact

[Support Email], [Address], [Phone]